ORDERS AND CANCELLATION
The order is confirmed. Before 24 hours, you can cancel the order. After that, please contact our customer service team for assistance.
All prices displayed on our website include Swiss VAT. For international orders, duties and taxes may apply depending on your country's regulations.
SHIPPING AND TRACKING
We offer free shipping on all orders within Switzerland. International shipping rates vary depending on destination.
Yes, you can select store pick-up during checkout. Your order will be ready for collection within 2-3 business days.
RETURNS AND EXCHANGES
You can return any unworn item within 14 days of delivery. Please contact our customer service team to initiate the return process.
Refunds are processed within 5-7 business days after we receive your returned item.
PAYMENT
We accept Visa, Mastercard, American Express, PayPal, and TWINT for Swiss customers.
Yes, all transactions are encrypted and processed through secure payment gateways. We never store your full card details.