Shipping Policy
Shipping Costs
(inclusive of legally applicable VAT)
Currently we only offer to ship within Switzerland.
Please contact us via eshop@tasoni.com if your shipping destination is out if Switzerland.
Switzerland
Standard Shipping (2-3 days): CHF 15.00
(Do we offer express shipping)
Additional Information
- Delivery time includes order preparation and shipping.
- Deliveries are not prepared on weekends and Switzerland public holidays, and not delivered on Sundays and other holidays.
- We don't ship to PO boxes or Packstations.
- Shipping costs are in regards to private customers and for personal use only. Bulk and business orders may be charged with extra shipping costs.
Shipping in Peak Season
- During our peak season, we might need more time to prepare the package and shipment. The packages might arrive out of standard delivery windows.
Customs
Please note that depending on your order and country, you will be liable to pay local taxes and duties on receipt of your order, for which Tasoni cannot accept liability. The refusal of payment of such fees causes a full cancellation of the order. Transportation cost and custom clearance cost associated with a cancellation will be deducted from the amount refunded to you.
Store Pickup
You can pick up your online order at our stores in Zurich and Andermatt. Simply elect "Store Pickup" at Checkout. Normally the item will be ready to pick up within 24 hours.
We will send you a pickup notification email when your order is ready for pickup. Please wait for this email before coming to the store.
You will have 5 business days from this date to pick up your order. If you are unable to pick up your order within this time window, please contact our Customer Service team to reschedule a pickup for you.
To collect your order, you will need to show your Order Number.
PLEASE NOTE: There could be waiting time for pickup on Saturday or peak time.